Let’s take some time to talk about human beings and teams … sports teams, corporate teams … individual contributors, and managers.

How can one identify a dysfunctional team? And how do you start addressing the issues if you cannot articulate them?

What is a habit? How can one recognize a habit?

Let’s start with a fun example …

A kindergarten teacher that has worked with kids for the last 20 years of her life and today she works in a corporate office. Observing her in the corporate office, people identified that when she hears the sound of somebody exiting the bathroom she is naturally asking out loud the following question “Have you washed your hands?”

Is the sound of somebody exiting the bathroom a trigger that is causing her to ask the question about washing hands?
Is her asking this question an automatism that she has built in the last 20 years working as a kindergarten teacher?

The next example is more academic…

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