What is different in a matrix ?

• Teams operate across barriers of distance and need to find ways of working together through technology
• The requirement to work across complex organizational structures brings competition for both priorities and time
• Time zones can introduce delay in decision making and communication
• National, corporate, and functional cultural differences can introduce misunderstandings in communication styles and language

If we do not learn to overcome these factors, we can experience delays to critical activities and decisions, additional costs, and increased dissatisfaction.